Privacy Policy
Visit Rockingham
Last updated: July 2025
Our Commitment to Your Privacy
Visit Rockingham is owned and managed by the Rockingham Tourism Association — a not-for-profit, industry-led group that’s proud to support local tourism and help promote everything our beautiful region has to offer.
We understand that privacy matters. That’s why we’re committed to protecting any personal information you share with us, whether you’re planning your next visit, entering a competition, subscribing to a newsletter, or booking an experience via our site.
This policy explains how Visit Rockingham collects, uses, and protects your personal information in line with the Privacy Act 1988 (Cth) and other applicable privacy laws in Australia.
What We Collect
When you interact with Visit Rockingham, we may collect information such as:
– Your name and date of birth
– Contact details like email, address, or phone number
– Payment information if you book through us or one of our providers
– Interests or travel preferences you share with us voluntarily
We generally collect this information directly from you, but in some cases, we may receive it from trusted partners or service providers who help us operate.
When We Might Ask For Your Info
You may be asked to provide personal information when you:
– Make an enquiry through Visit Rockingham
– Sign up for newsletters or request printed materials
– Book accommodation or tours
– Enter competitions or promotional campaigns
– Volunteer details during general contact with us
We’ll always try to be clear about why we’re asking and how it will be used.
How Your Information Is Used
We use your information to:
– Respond to your requests and send booking confirmations
– Share updates, local events, and travel inspiration
– Understand trends to improve our website and services
– Deliver newsletters (if you’ve opted in)
– Handle legal or administrative matters if required
Your information may also be shared with partners or third-party providers — such as tour operators, marketing professionals, or government bodies — where necessary. In all cases, Visit Rockingham only shares what’s needed and expects the same level of privacy care from those we work with.
Keeping Your Information Safe
Visit Rockingham takes your privacy seriously. We use secure systems to store your information and limit access only to authorised team members and trusted service providers.
While we take precautions to keep your data secure, no internet transmission is 100% secure. We recommend you also take care when sharing personal details online.
Your Rights and Choices
You have the right to access and update your personal information held by Visit Rockingham. You can also opt out of promotional emails or newsletters at any time.
To make a request, correct your details, or unsubscribe from communications, just contact us directly using the details below.
Cookies and Analytics
Visit Rockingham uses cookies and tools like Google Analytics to understand how people use our website. This helps us improve your experience and offer more relevant content.
Cookies are small files stored on your device — you can turn them off in your browser settings if you prefer.
Social Media and Links to Other Sites
Our website may include links to other sites or social media platforms. While we try to only link to reliable sources, Visit Rockingham isn’t responsible for how those sites handle your information.
We recommend checking their privacy policies too — just to be safe.
How to Contact Us
If you have any questions or concerns about how Visit Rockingham handles your personal information, please contact us:
Email: [email protected]
We’ll get back to you as soon as we can and aim to resolve any concerns promptly.
Updates to This Policy
Visit Rockingham may occasionally update this Privacy Policy to reflect changes to our practices or the law. You’re encouraged to check this page now and then to stay informed.